(Category) (Category) UNE Callista Online - FAQ :
UNESIS - U.N.E. Student Information System
Welcome to the Frequently Asked Question (FAQ) section of the UNESIS website. This will be updated regularly by the IT Helpdesk and UNESIS System Support Team in response to your questions about the new Callista student information system.

The University of New England Student Information System
(Answer) What is "Jinitiator" and why do I need it?
(Answer) When I go to the Callista Homepage, nothing happens. All I get is a blank screen.
(Answer) What software do I need to access Callista?
(Answer) How do I request access to Callista?
(Answer) I have forgotten my login details. Who do I call?
(Answer) Where can I get training for Callista?
(Answer) Will we need to update our operating system or browser to access?
(Answer) Is there any truth to rumours that Callista won't work on Macs?
(Answer) Why are we moving away from Banner?
(Answer) Will users that haven't had direct access to Banner be able to access Callista?
(Answer) When I save report files on Mac OSX, they open in SPSS and not in Excel
(Answer) Screen Resolution on Macs and PCs - the text of Callista is too small
(Answer) Test your "Jinitiator" installation
(Answer) Can I create a short cut on my desktop for UNESIS?
(Answer) I can't find the course that I am looking for in ADMF3000 / 1200
(Answer) I'm having trouble printing reports
(Answer) Printing address labels for a class list
(Answer) I looked up an address for one of our students and the system didn't have one. How many more students will have the same problem?
(Answer) Where can I access an academic transcript for a student?
(Answer) The system is slow, or freezes or logs me out periodically. Why?
(Answer) Can I run a list of students by degree/award?
(Answer) Where can I find supervisor details for post-graduate students?
(Answer) I can't record receipt and dispatch of assignments in Callista.
(Answer) Class lists do not show the number of students who have withdrawn. Also, there are no email and phone numbers available on class lists.
(Answer) I am having trouble searching for students on the Inquiry Form when I don't know their student ID no.
(Answer) We need a list of screen codes ie. old Banner ZSRINT, ZSREPRT
(Answer) Are Residential School log on sheets available?
(Answer) Can I run a geographical unit list from Callista?
(Answer) To Print an Academic Report requires Acrobat 6.0.1 or higher
(Answer) After clicking the link on the UNESIS page the page remained a blank white
(Answer) Can I produce a student Academic History report for a single course attempt?
(Answer) I am a school administrative assistant and often need to view student academic notes, advanced standing details etc. Where can I find these in Callista?
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This document is: http://faq.une.edu.au/fom.pl?file=7
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